For insurers and claims professionals

Turn vehicle evidence into a clearer claim decision.

AFS supports heavy-truck accident investigations and reviews vehicle damage, mechanical condition, maintenance history, inspection records, operating data, and reported events to help claims teams identify what deserves closer attention.

A focused first review can help identify the records, photographs, components, or specialists needed before costs and complexity grow.

AFS International Consulting heavy-haul Kenworth carrying a Vermeer machine beneath Mount Hood inside a glowing blue fish-scale force-field shield, with two round LED fog lights centered on the moose bumper and one square amber turn signal above the steer axle tire on the hood fender
15+ yearsCommercial-vehicle and heavy-equipment experience
Class A CDLTank Vehicle (N) endorsement
Nationwide reviewRemote file review; inspections by arrangement

Where AFS fits

Practical review for complex commercial-vehicle claims.

Commercial-vehicle accident and loss files can combine physical damage, maintenance history, electronic data, safety records, and competing explanations. AFS helps adjusters, claim leaders, SIU teams, subrogation professionals, and retained counsel organize those facts and identify which technical questions can be answered from the available evidence.

Claim-file questions the experience can address

Vehicle and component conditionReview available findings involving brakes, ABS, steering, suspension, electrical, hydraulic, drivetrain, and wheel-end systems.
Repair history and repeat defectsCompare DVIRs, complaints, work orders, maintenance histories, deferred items, and repair follow-up to understand the documented service sequence.
Failure sequenceOrganize reported symptoms, inspections, fault codes, repair events, and operating conditions around the timing of the loss and later damage.
Operating and vehicle dataCompare available ECM fault information with ELD, GPS, telematics, dispatch records, and other documented operating data.
Evidence and recovery leadsIdentify records, photographs, components, repair providers, owners, or other sources that may warrant preservation or follow-up.
Heavy-haul and recovery contextPractical experience with lowboy, RGN, step deck, flatbed, Landoll, oversize loads, towing, and equipment securement.

Review scope

A closer look at condition, history, and cause indicators.

The assignment can begin with a narrow file review and expand only when the evidence supports the need.

01

Accident and component evidence

Post-incident vehicle examination, photographs, damaged parts, wear patterns, component markings, repair estimates, and available inspection findings.

02

Maintenance history

Preventive maintenance, repair orders, repeat complaints, deferred work, inspection records, and post-repair documentation.

03

Failure sequence

Reported symptoms, prior warnings, fault codes, service events, operating conditions, and the timing of later damage or loss.

04

ELD and operating data

ELD, GPS, telematics, dispatch, ECM fault codes, and available operating data compared for timing and consistency.

05

Maintenance and safety response

Defect reporting, driver communications, inspection practices, repair decisions, shop supervision, and management response.

06

Recovery indicators

Evidence pointing to maintenance providers, parts, prior repairs, equipment owners, contractors, or other potentially responsible parties.

Decision-ready work product

Findings your claim team can use.

Every review is scoped to the file. The goal is clear, traceable analysis—not a larger assignment than the evidence requires.

Technical claim summary

A concise explanation of the relevant vehicle systems, reported sequence, material records, and supported technical findings.

Maintenance chronology

A timeline of complaints, inspections, repairs, open issues, repeat conditions, and post-loss activity.

Evidence priorities

A practical list of photographs, components, data, records, or inspections that should be obtained or preserved next.

Open questions and limits

Clear identification of inconsistencies, missing information, alternative explanations, and conclusions the file cannot yet support.

Efficient process

A focused review that can scale with the claim.

Step 01

Define the claim question

Share the loss description, vehicle or equipment type, current theory, available records, and decision deadline.

Step 02

Review the first evidence set

Start with the most useful records, photographs, estimates, component information, maintenance history, or operating data.

Step 03

Identify findings and next steps

Receive the supported technical conclusions, evidence limits, and a prioritized list of any follow-up work that may be useful.

Independent, defined, and appropriately scoped.

AFS provides heavy-truck accident-investigation support, commercial-vehicle technical consulting, and claim support based on documented experience. This work can include post-incident vehicle examination and technical evidence review, but AFS does not represent itself as a licensed engineering firm or a full accident-reconstruction practice. The review does not replace coverage analysis or legal advice, and AFS can identify when a different specialty is required.

Claim inquiry

Start with the loss and the technical question.

Include the vehicle or equipment type, the reported issue, the parties for a conflict check, and the decision deadline. A complete claim file is not required for the first conversation.

Please do not email confidential, privileged, or large claim files until scope and a secure transfer method are confirmed.